Holiday Inn Basildon By Ihg is a 4-star Essex hotel featuring modern accommodations and an on-site restaurant. Located within Festival Leisure Park, it offers a variety of entertainment options and is close to Basildon station.
Rooms & Amenities
The hotel offers 148 modern rooms equipped with flat-screen TVs, complimentary Wi-Fi, and mini-bars. Family rooms include sofa beds, and kids stay and eat free from the main menu when accompanied by a paying adult.
Dining & Services
The hotel's restaurant serves a full English breakfast buffet as well as lunch and dinner, with views of the lake and gardens. Room service is available around the clock for added convenience.
Leisure & Activities
Guests can find various entertainment options at Festival Leisure Park, including a cinema and nightclubs. The hotel is also within easy reach of Langdon Hills Country Park and Southend Pier, providing ample recreational opportunities.
Business & Transportation
The Holiday Inn Basildon features 12 versatile meeting and event rooms suitable for up to 300 guests. Direct trains to Central London are available from Basildon station, making it convenient for business travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Unit 9 Festival Way Festival Leisure Park Festival Leisure Park
Aroma
1400 ft
Unit 14 14/FESTIVAL Festival Way Festival Leisure Park
TGI Fridays
900 ft
Unit 4 Festival Link
Nando's
1600 ft
Unit 17 Festival Way Festival Leisure Park Unit 17
Wagamama
1500 ft
Unit 10 Festival Way Festival Leisure Park Unit 10
Villagio Ristorante
1400 ft
Unit 18 Festival Way Festival Leisure Park Festival Leisure Park
Pizza Express
1800 ft
Unit 2 Carnival Close Festival Leisure Park Crane Farm Road
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly staff
Convenient location
Worn-out rooms
Dining quality
6.6/10
Nice
Rooms
5.7
Location
7.3
Service
7.7
Dining
5.7
Guest reviews
6.6/10
based on 3 reviews
8.0
8.0/10 based on 2229 reviews
Elizabeth
United Kingdom,
February
2024
7.0/10
The hotel rooms felt a little tired and basic with stains on the carpet, but they had a lovely view of the lake. The service was a mix of unwelcoming and helpful, with an overall ambition to ensure everyone felt welcome. The location was convenient for accessing various places in Basildon, close to entertainment amenities but with mixed opinions about the city. Dining experiences were pleasant, especially with thoughtful staff, but service times could get busy. The facilities offered were satisfactory.
Rooms
6.0
The rooms had a basic feeling and some stains on the carpet, but offered a lovely view of the lake.
Service
7.0
The service had a mix of unfriendliness and helpfulness, striving to make everyone feel welcome.
Location
8.0
The hotel location was convenient for accessing various places in Basildon, close to entertainment amenities, but opinions on Basildon itself were divided.
Dining
7.0
Dining experiences were enjoyable, especially with kind and thoughtful staff, though it could get busy during certain times.
Facilities
7.0
The facilities offered were satisfactory.
Aaron
United Kingdom,
November
2023
6.6/10
My stay at the hotel had its ups and downs. While the rooms were clean but a bit noisy due to outside disturbances, the service was a mix of standoffish encounters but also highlighted by an exceptional receptionist. The location was convenient overall, but noise from outside can be disruptive. Dining was decent, although timing and service could be improved. Facilities were standard.
Rooms
6.0
The rooms, although clean, were a bit noisy with disturbances from outside. They just felt unclean.
Service
7.0
Despite some standoffish encounters, the standout service from receptionist Louise was exceptional.
Location
7.0
The location is convenient with nearby amenities, but outside noise can be a nuisance for front-facing guests.
Dining
6.0
The dining experience was okay, but service timing could be improved.
Facilities
7.0
Basic facilities were provided.
Stanley
United Kingdom,
August
2023
6.2/10
The hotel had some positives like a convenient location for the leisure park and great assistance from the friendly staff. However, the room condition was a bit worn out and the dining experience fell short with cold food.
Rooms
5.0
The rooms were a bit tired in places and we faced a challenge when requesting an extra quilt as we were told there were none spare.
Service
9.0
The staff were lovely and assisted with all our needs, being extremely professional and friendly.
Location
7.0
The location was convenient for our needs in the leisure park but could be better to avoid disturbance from the surrounding areas.
Dining
5.0
The dining experience was not perfect as the food was cold and not served at the right temperature.
Facilities
6.0
The facilities were average, nothing exceptional to highlight.
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